Responsible Gambling at Uptown Pokies
These services are free, independent, and confidential. Counsellors can help you understand your gambling behaviour and develop a plan to reduce harm.
| Service | Contact | Available |
|---|---|---|
| Gambling Help Online | https://www.gamblinghelponline.org.au | 24/7 online chat, phone, email |
| Gambling Help Online Hotline | 1800 858 858 | 24/7 free call (Australia-wide) |
| Lifeline Australia | 13 11 14 | 24/7 crisis support |
| Beyond Blue | 1300 22 4636 | 24/7 mental health support |
| GambleAware NSW | https://www.gambleaware.nsw.gov.au | NSW-specific resources |
| Gambling Help Victoria | https://www.gamblershelp.vic.gov.au | Victoria-specific support |
Online gambling carries financial risk. Never gamble with money you cannot afford to lose. If you experience signs of problem gambling - chasing losses, hiding gambling, borrowing to gamble, or neglecting work/family - seek help immediately.
Warning Signs of Problem Gambling
Consider reaching out if you:
- Gamble more often or with larger amounts than intended.
- Feel anxious or irritable when not gambling.
- Chase losses by depositing more money.
- Lie to friends or family about gambling activity.
- Neglect work, study, or relationships due to gambling.
- Borrow money or use credit to fund gambling.
- Feel unable to stop or reduce play despite wanting to.
Setting Realistic Expectations
Gambling should be treated as entertainment with a cost, not as a way to earn money or solve financial problems.
- Understand the odds
- All casino games have a built-in house edge.
- Set a budget
- Decide how much you can afford to lose before you play.
- Take breaks
- Step away from the game regularly.
- Avoid chasing losses
- If you lose money, accept it and stop.
Do not deposit more to try to win it back.
Uptown Pokies Commitment
Uptown Pokies is committed to supporting responsible gambling. The site:
- Requires identity verification (KYC) before first withdrawal, which helps prevent underage play.
- Provides clear links to Australian support services on the website.
- Allows players to set limits and self-exclude without penalty.
- Does not target vulnerable populations in marketing.
- Complies with Curaçao eGaming Authority standards for player protection.
If you have questions about responsible gambling tools or need support, contact the Uptown Pokies team via live chat or email. They can walk you through account controls and provide referrals to external help services.
Next Steps
- Review your play
- Reflect on how often and how much you gamble. Is it within your budget?
- Set limits
- Use Uptown Pokies' deposit, loss, or time-limit tools to stay in control.
- Know the helplines
- Save Gambling Help Online (1800 858 858) and Lifeline (13 11 14) in your phone.
- Reach out early
- If gambling is causing stress or financial strain, contact a counsellor before the problem grows.
Responsible gambling is about enjoying the game while protecting your wellbeing and finances. Uptown Pokies supports your choice to play safely.
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